Choosing an amount
Preset amounts alongside free entry. Saying what each preset amount pays for makes the decision easier for the donor.
Donation Platforms
On a site collecting donations the payment flow technically resembles ecommerce. The difference is that the donor receives no product. What they receive is confidence that the money reaches the right place.
That is why the work in a donation flow sits less in the payment itself and more in the explanation and confirmation around it.
Talk to us about thisWhat the Flow Includes
One off and recurring giving
Recurring donations are an organisation predictable income. They are more involved to build than one off gifts, because cancellation and amount changes need flows of their own.
Confirmation and receipts
The email after a donation is often the donor first real contact with the organisation. It has to be automatic and readable, and carry documentation where tax relief requires it.
Accessibility
A donation page has to be usable by everyone. That is an ethical requirement and, in markets such as the United States, a legal one.
What We Watch For
- Card details never reach the organisation server.
- The donation flow works end to end with a keyboard and with a screen reader.
- On a failed payment the donor understands what happened and can try again.
- The confirmation email is automatic. Nobody sends it by hand.
Projects Where We Did This
Frequently Asked Questions
Not technically, but they need operations behind them. What happens on a cancellation request, and how a donor is told when their card expires, should have answers before it goes live.
By collecting as little as possible. Card data never sits with you anyway. For the rest we question which fields are genuinely needed, because data you never held cannot leak.
You can. What needs care is that currency and legal notices follow the country rather than the language. If both languages target one country that is fine. If they target different ones, each needs its own work.
Which Service This Belongs To
This page covers one topic. The full scope and pricing live on the related service page.
Our Other Areas of Expertise
WordPress Migration
We move sites weighed down by WordPress and Elementor to a static build without touching the design. The plugin stack and the update burden disappear.
Page Speed Optimisation
A slow site loses visitors before it appears. We measure and cut image, font and JavaScript weight. Fast is a measurement, not a feeling.
Web Accessibility
Sites that work with a screen reader, with a keyboard and with low vision. Accessibility is both a legal requirement and a way to stop losing visitors.