TREN

Lead Generation

On most corporate sites there is a form on the contact page, waiting. The visitor has to make a separate decision to go there, and most of them do not.

Lead capture belongs across the journey rather than on one page. A question asked at the end of the page that explains a service gets far more response than a form sitting on a contact page.

Talk to us about this

How We Increase Enquiries

Asking in the right place

A call to action specific to that service at the end of each service page. The visitor can act right after reading the thing they came for, without navigating anywhere.

Fewer fields

Every extra field lowers completion. Questions about budget and timing belong in the sales conversation, not the first contact. The aim of the first contact is to start a conversation.

Knowing where the enquiry came from

Without knowing which page produces enquiries, there is no way to know where to invest in content. We record the source with every enquiry.

Shortening response time

The weakest link is usually operational rather than technical. Getting the notification to the right person immediately makes more difference than the design of the form.

How We Work

  • We recommend shortening forms rather than lengthening them.
  • Enquiries are stored on the site as well, not left to email alone.
  • Every enquiry shows which page it came from.
  • Spam protection is set up without giving the visitor extra work.

Projects Where We Did This

Frequently Asked Questions

Volume goes up and some of it will be unqualified. But a long form filters out unqualified enquiries and a share of the good ones with them. Doing the filtering in the first call is usually more profitable.

It works well when someone is genuinely behind it. A chat box nobody watches keeps the visitor waiting and then loses them, and it slows the page down. The decision is whether the team has time for it.

If your system has an external interface, yes. If not, enquiries stay recorded on the site and can be exported. Before connecting anything it is worth settling which fields map to which.

Which Service This Belongs To

This page covers one topic. The full scope and pricing live on the related service page.

Our Other Areas of Expertise